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OnPage Critical Alerting with Microsoft Outlook
Let OnPage and Microsoft Office Monitor your Network While it is well known that the Microsoft Outlook client allows you to use rules to forward emails, you might not have ever realized that you can use these rules to enable critical alerting. In fact, critical alerting with OnPage and Microsoft Outlook is easily enabled no … Continued
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OnPage Ensures Compatibility with Apple iOS10
OnPage functionality complimented by Apple’s iOS10 OnPage has ensured compatibility with Apple’s iOS10 operating system. Apple’s newest operating system has only been around since mid-September but OnPage team has ensured there is no pause in compatibility. The iOS10 update provides functionality that many in the OnPage world will find helpful. Specifically, the new operating system … Continued
read moreOnPage Integration with Microsoft Outlook Email
How to play by the rules Email integration has been our bread and butter since we started the company in 2011. As such, we think it important to explain how using the powerful, dependable and reliable logic inherent in Microsoft Office’s email platform, allows you to easily set up a framework to get notified in … Continued
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Constant Vigilance in Continuous Delivery – How to do DevOps right
The importance of monitoring and alerting in the continuous delivery cycle In the 2016 State of DevOps report, Puppet reported that the top DevOps shops like Amazon or Etsy deploy new software releases multiple times per day. The next tier of companies deploy on a weekly or monthly basis. What is the difference between High … Continued
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ChatOps – Secret to great incident management in DevOps teams of 20 or 2000
Chat your way to excellence DevOps is constantly trying to improve production through automation, collaboration and tools. ChatOps is often the paradigm which brings these tasks together into a single conversation. In ChatOps, “chat applications and tools for real-time communication and task execution [are distributed] among members of development and IT operations teams”. Yet often … Continued
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The Secret to Making Your DevOps Team World Class
Continuous deployment is key to world class DevOps With their State of DevOps report released at the beginning of the summer, Puppet clearly defined the characteristics of world class DevOps organizations and the make-up of those lagging behind. According to Nigel Kersten, CIO of Puppet, there is a huge gap between organizations that get DevOps … Continued
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OnPage ensures compatibility with Android 7.0
Maintaining its customer and technology focus OnPage, the leader in incident alerting and management for IT, healthcare and IOT, released the updated version of its application to ensure compatibility with Google’s Android 7.0 N operating system. Affectionately known as Nougat, Android’s newest operating system was only around for a few weeks before the OnPage update … Continued
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What You Need to Know About MTTR and Why IT MaTTeRs
What All Engineering Teams Should Know About Mean Time to Resolution (MTTR) In the IT world, performance is everything. So, when technology fails, your first thought is how to utilize incident management knowledge to repair the situation and minimize downtime. As both manager and engineer, you need to minimize your mean time to resolution (MTTR) … Continued
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The secret to blameless post mortems
How your engineering teams can move past finger-pointing to effectively managing mistakes Sidney Dekker’s theory on ‘bad apples’ holds that complex systems think they would be fine if it were not for the erratic behavior of some unreliable people. According to this theory, when unexpected events are seen in an otherwise safe system, they are … Continued
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OnPage uses Tropo to create bilingual office
Spanish-language phone tree facilitates after-hours at doctor’s office OnPage and Cisco Tropo bilingual capabilities Back in February of this year, OnPage announced its integration with Cisco’s Tropo technology. Tropo’s cloud-based API platform enables OnPage to embed real-time communications within the OnPage critical alerting application through the use of voice commands. Tropo makes it simple for OnPage’s … Continued
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