Blog
What is HCAHPS: A Comprehensive Overview
What is HCAHPS? In the realm of hospitals and healthcare organizations, the term “HCAHPS survey” is a recurrent presence: Hospital Administrator A: “The latest HCAHPS survey results just came out, and patients seem satisfied with…” Hospital Administrator B: “Some of our past patients participated in the HCAHPS survey, but they expressed disappointment with…” You might … Continued
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What Is GitOps and Will It Eliminate Incident Management?
What Is Incident Management? Incident management is a critical aspect of IT service management (ITSM) that revolves around restoring normal service operations as swiftly as possible after an unplanned interruption or reduction in quality. Also referred to as “incidents,” these interruptions could range from a minor issue like a single user being unable to access … Continued
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OnPage’s Automation in I&O Optimization Predictions (Inspired by Gartner® Hype Cycle™ for I&O Automation, 2023)
Introduction The release of the Gartner® Hype Cycle™ for I&O Automation, 2023 has inspired us here at OnPage to provide our insights on the latest trends in I&O optimization. In this blog, OnPage will predict the widespread adoption of technologies that can further automation efforts and thus contribute to I&O optimization. This blog focuses on … Continued
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Hospital Discharge Best Practices
Best Practices for Hospital Discharge Processes Establishing an effective hospital discharge process is a crucial part of a patient’s stay and can significantly impact the success of their recovery. Patients, families, and subsequent care providers require a detailed education on continued treatment, aftercare processes, and required medications, to avoid any complications that may surface during … Continued
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Reliably receive a call when an organ donor is matched
For patients and family members of patients waiting for organ transplantation, time is of the essence. Lives hang in the balance, waiting for that life-changing call announcing a matched donor organ. For organ transplant recipients, the waiting game is often a test of patience and resilience. However, with the advent of modern technology, a solution … Continued
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Enhancing Code Blue Workflow for Improved Survival Rates
 Code blue workflow: Introduction In critical healthcare scenarios, swift response is the linchpin to saving lives. Enter code blue workflows – a set of protocols that guide healthcare teams in high-stress scenarios. When a patient’s life is at stake due to cardiac arrest, respiratory failures, or other life-threatening conditions, these workflows ensure a rapid, … Continued
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Latest Developments in Site Reliability Engineering, 2023
Introduction Gartner recently published its Hype Cycle for Site Reliability Engineering, 2023, (July 2023) report. OnPage was inspired by this report to share its prediction about the future of site reliability engineering. In this blog, OnPage will review evolutionary tools that can improve site reliability engineering practices. What is Site Reliability Engineering? Site reliability engineering … Continued
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Advancements in Real-Time Health System Technologies, 2023
Advancements in Real-Time Health System Technologies, 2023 The OnPage team is pleased to inform you that we’ve been acknowledged in the Gartner® Hype Cycle™ for Real-Time Health System Technologies, 2023 report, as a Sample Vendor in the Clinical Communication and Collaboration category. As per the Gartner report, “This Hype Cycle includes technologies pivotal to the … Continued
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CloudOps: Transforming IT Operations in the Cloud
CloudOps, or Cloud Operations, is quickly becoming the standard for managing IT operations in the cloud computing ecosystem. By transforming traditional IT operations to harness the full potential of the cloud, businesses are experiencing greater automation, collaboration, agility, and resilience. This article is a deep dive into the concept of CloudOps, its core components, the … Continued
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Synced for Success: OnPage & Slack for Incident Response
As the post-pandemic world finds its footing again, a resilient spirit drives the revival, propelling businesses to embrace a new era of technological innovation. Notably, IT teams are swiftly adopting the digital transformation of their processes, particularly in incident response. From virtual collaboration tools and remote IT support to automated incident management, teams have found … Continued
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