Blog
DevOps Trends 2017
Given the frequency with which IT discusses DevOps trends and developments, one could believe that the community has universally adopted its tenets and lessons. However, recent studies show that less than 5% of teams have adopted the precepts of DevOps exclusively and just over 50% said a quarter to half of their development groups have … Continued
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OnPage + ConnectWise Manage: The Dynamic Duo
OnPage and ConnectWise Manage have been helping MSPs for the past 2 years with faster incident resolution and improved response times. We’ve put together a whimsical e-book that walks you through the best way to use OnPage and ConnectWise Manage together to tackle: costs incurred from a lack of workflow automation slow response times and … Continued
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What is HIPAA secure messaging?
What is HIPAA secure messaging? A definition. HIPAA secure messaging means that the exchange of patient information – often referred to as protected health information (PHI) – between physicians, nurses and hospital employees is exchanged via a secure and encrypted platform which adheres to the mandates of Health Insurance Portability and Accountability Act (HIPAA) regulations. … Continued
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OnPage + ConnectWise Manage – Handle After Hours Support For MSPs
While after-hours support might be seen as overkill, you can’t live without it either. As soon as you remove it from your quote, you increase the chance of losing the deal. As such, after-hours service is a fact of life for most MSPs. While not the most pleasant aspect of the job, there are ways to … Continued
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The Challenge of Interoperability and Hospital Messaging
Interoperability describes the extent to which systems and devices can exchange data, and interpret that shared data. For two systems to be interoperable, they must be able to exchange data and subsequently present that data in a manner that can be understood by a user. Typically, this exchange is thought of in terms of how … Continued
read moreOnPage can help if you are done with messy alerting
Server downtime means company downtime and OnPage helps you tackle downtime by streamlining the incident resolution life-cycle. OnPage integrates with your monitoring tools to give a voice to detected incidents. OnPage helps drive down response time by connecting incidents to people, right on your mobile device. OnPage allows you to send messages to multiple … Continued
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OnPage Report: Pager security in healthcare
The threats posed by unencrypted pagers We recently had a chance to interview Adam Greene, a lawyer in Washington D.C. with the firm Davis Wright Tremaine LLP. One of Adam’s most intriguing cases occurred in 2014 with a hospital client. This hospital’s doctors and staff used pagers to routinely communicate about a patient’s status or … Continued
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OnPage 2.0
What is OnPage 2.0? Over the past few months we have been meticulously adding to our core functionality. While we are always updating our code to improve our customers’ experience, these most recent updates are almost transformational. We have now developed what we affectionately call OnPage 2.0 OnPage 2.0 represents the updated technology and functionality … Continued
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OnPage: Support Awakens
-nPWbyas The OnPage Incident Alert Management Platform enables IT teams especially support teams to effectively work in on-call rotations. By using the OnPage smart alerting engine, IT on-call rotations can separate alerts from noise and ensure that they receive proper alerting with appropriate levels of notification. Manage alert noise by ensuring only high-priority … Continued
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OnPage + ConnectWise Manage Integration 2.0
OnPage announced its collaboration with ConnectWise in 2015. Since that time, has seen its MSP customers flock to the integration to solve many of their Incident management needs. Today, OnPage leverages the robust capabilities of the ConnectWise API to allow its users seamless access to OnPage from within the ConnectWise interface. Not only can IT … Continued
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