At OnPage, we communicate and interact with legal practices, understanding how their needs are changing, while helping them transform their operations. Through these conversations, we learned that an increasing number of practices look to transition to 24×7 after-hour communications, allowing potential and existing clients to reach legal practitioners (i.e., lawyers) at any time. With 24×7 … Continued
There are a number of reasons why email is predominately used to manage an incident. Everyone usually has access to email and the email technology has already been “paid for”. Therefore it’s easy to think of email as being a cheap resource that’s easy for MSPs to use. But easy isn’t always best…or even appropriate. … Continued
Gone are the days when a patient could go into a healthcare facility and only see one physician from start to finish. Today, care teams are replacing the traditional approach to healthcare. These newer models are more patient-centered and include “Teamlets ” and “Family Team Care ” as part of their approach. In order for … Continued
We have often written on this blog about problems with pagers, including how pager use causes significant privacy issues for the doctors who use them and the patients whose data is exchanged. We have described how pagers prevent physicians from being able to immediately contacting their colleagues while simultaneously hindering a virtuous workflow. Turns out … Continued
Here at OnPage our support team is pretty diligent with answering all the questions you might have. Here are a few of the most frequently asked question they get. I am a new user, how do I get an OnPage ID? When connecting to the service for the first time. NOTE: Dispatchers who do not … Continued
Are you headed to IT NATION 2017? If you are, we have a treat for you! On November 8th, beginning at 9pm, we are co-hosting the only IT Nation after party that matters at the Blue Martini Lounge and YOU ARE INVITED! OnPage and our partners have rented out the Blue Martini Lounge which is … Continued
A recent TechTarget article on MSPs noted that: “How efficiently MSPs are able to automate is one of the single biggest indicators of long-term success.” For MSPs who work with ConnectWise and OnPage, this realization comes as no surprise. OnPage has worked with ConnectWise for several years at this point. In conjunction, our tool sets … Continued
MSP Best Practices to add to your offerings When you look in from the outside, it might appear that all MSPs are the same. And, indeed, much of what one MSP offers is rather similar to that which is offered by a competitor. As such, strong relationships between your MSP and client are very important … Continued
OnPage has worked with ConnectWise for several years at this point. In conjunction, our tool sets have created solutions for MSPs that enable them to solve a number of their burning issues. ConnectWise enables the creation and monitoring of tickets from numerous platforms. OnPage, in turn, provides the platform for them to create alerts … Continued
Sunday night’s stunning victory by the New England Patriots over the Atlanta Falcons was a real nail biter. At the end of the first half, I had been ready to call it quits and avoid the pain of watching my favorite hometown team get destroyed by Atlanta. Atlanta was ahead 21-3. I missed Lady Gaga because … Continued
